| Policy |
|
| ■Sale■ |
|
| All our items are |
| 100% genuine brand. |
| All items are inspected by luxury brand item specialists |
| and professional evaluation. |
| We have sold more than 1000 items from Japan to the world since 2022. |
| Please check the terms and photos carefully before purchase. |
| In principle,hermes bags retail price we do not accept returns after purchase. |
|
| If it is a fake, we will correspond, so please contact us. |
|
| We promise your satisfaction. |
| Be sure to check other products as well! |
|
| Please read before order. |
| We are not able to mark the item as 'gifts', or write the value of the items |
| lower than they are on the shipping labels/invoices due to the custom declaration laws. |
| Import duties, taxes, and other additional fees might be charged by your local customs. |
| It is the buyers" responsibility to pay all of the taxes and any other fees. |
| If you have any questions about import duties or taxes, |
| please contact the customs office in your country before you purchase or make an offer. |
|
|
| ■Payment■ |
|
| We accept PayPal only. |
| Pay with PayPal within |
| 4 business days after purchase. |
| It will be shipped within 2 business days after payment is confirmed. |
| If payment cannot be confirmed, the order will be canceled |
| within 10 days after purchase. |
|
|
| ■Shipping■ |
|
| We will arrange shipping by EMS or e-packet-Japan Post or UPS or DHL. |
| All products are shipped from Japan. |
| We will only ship to the confirmed address provided by PayPal |
| before paying. |
| Make sure your PayPal address matches your address |
| if you wish to ship. |
|
|
| ■Return■ |
|
| If the item you received has some problems, please contact us with your reason within 14 days from the day you received it. |
| We will respond with instructions for returns and accept returns for money back. |
| If the item is returned prior to our response, all taxes and shipping fees will unconditionally be borne by the buyer. |
| If the item was under "free shipping", we will deduct the shipping fee from Japan from your original payment. |
| Please allow us several days to complete the refund process. |
| In order to avoid unnecessary returns, please read the product description and check the photos carefully, |
| especially regarding the size and conditions. |